Digital condition reports for vehicle rental

Every handover, on the record.

Guided photos, signatures and server timestamps. Every departure and return becomes a record nobody can alter, from the counter to the claim.

A row of rental vehicles in a car park
Handover reportFT-004817
000تونس0000
Mileage
42 118km
Fuel
100%
Photos
20/ 20
Sealed14:32:07 UTC9f2c…a41e
  • Works offline
  • Server-side timestamps
  • Closed reports are immutable
  • Works worldwide, in French and English

What is Fleet Trace?

Fleet Trace is a digital vehicle condition report (état des lieux) platform for rental companies. Agents use an Android app to photograph a vehicle at departure and return, mark damage on a plan and collect signatures. Every report is timestamped by the server and can't be edited once it is closed. Administrators manage the fleet, reports and claim files in a web console, in French and English. It works worldwide, wherever your vehicles are rented.

Paper proves nothing on the day of the dispute.

On paperWith Fleet Trace

Lost sheets, photos buried in a phone, nothing dated.

One report per rental, dated by the server.

“It was already scratched at pickup.” Nobody can settle it.

Departure and return photos compared side by side.

Tick boxes, dead pens, data re-typed at the office.

Guided steps, one photo at a time, nothing to re-enter.

Three steps, one record.

  1. Handover

    The agent picks the vehicle, enters the renter, follows the guided photos and notes existing damage. Renter and agent sign.

  2. Return

    Same report, same photo order. Mileage, fuel and cleanliness are recorded and new damage is flagged.

  3. Resolution

    The PDF goes to the renter. If there is damage, a claim file picks up the report, the estimate and the documents.

Departure against return, side by side.

Drag to see what changed between the keys going out and the car coming back.

1
12New damage
DepartureReturn
Mileage
42 118 → 42 396 km
Fuel
100 % → 38 %
Existing damage
Scratch · front left doorExisting
New damage
Dent · front right wingNew

Everything the counter and the back office need.

Guided photos

Up to 20 shots in order, with an outline for each angle. A required photo can't be skipped. A warning flags blurry or dark images, and the list changes with the vehicle type.

✓Front
✓Front left (3/4)
✓Left side
✓Rear left (3/4)
Front left tyre
Dashboard
Photos14 / 20

Damage on a plan

Drop a marker on the vehicle plan, pick the type and severity, attach a photo.

ScratchDentChip

Tamper-evident

Times come from the server, never the phone. A closed report can't be edited. The audit log only accepts additions.

Opened
14:32:07 UTC
Closed
17:48:51 UTC
SHA-256
9f2c…a41e

Works offline

Underground car park, no signal: work carries on. Everything uploads when the network is back, without duplicates.

FT-004817 · 18/20Pending
FT-004816 · closingSent

PDF to the renter

A report with your logo, e-mailed as soon as it closes.

FT-004817
→ m.durand@example.com

Claim files

Estimates, attachments, status and a PDF for the insurer.

Open
Estimate
Insurer
Closed
Front right wing
380 €
Paintwork
240 €
Total
620 €

Fleet registry

Search, filters, statuses and the full history of each vehicle.

000تونس0000On rent
000تونس0000Available
000تونس0000Maintenance

Alerts

Late returns and new damage reported the moment they happen.

Late return000 تونس 0000 · +2 h 15
New damage000 تونس 0000 · 1 marker

Also: a satisfaction survey after every rental, lists specific to each company (client source, agencies), several companies under one account.

Everyone sees what they need.

Administrator

  • Manages the fleet, users and photo templates
  • Reads every report and exports them
  • Follows claim files and alerts

Agent

  • Opens and closes reports
  • Takes photos, annotates, collects signatures
  • Keeps working without a network

Renter

  • Signs the report
  • Receives the PDF by e-mail
  • Rates the agent and the company in one tap

Agent app

In every agent's pocket.

An Android app, available to download after sign-in. Updates arrive automatically, with no app store in between.

Sign in

Rental data, handled as such.

  • Each company only reaches its own data
  • Role-based access, rate limits on sensitive routes
  • Photos stored privately, short-lived signed links
  • GDPR requests supported (access, erasure)

Frequently asked questions

Does it work without a network?

Yes. Reports are kept on the phone and sent as soon as the connection returns. A report is never created twice.

What makes the evidence reliable?

Dates and times come from the server, not the phone. A closed report can't be changed, and every action is written to an audit log.

Who can do what?

The administrator manages the fleet, users and templates. The agent creates and closes reports. The renter signs and receives the PDF.

Can we change the photo list?

Yes, per vehicle type. The administrator chooses the shots and their order.

What does the renter receive?

A PDF of the report with your logo, by e-mail, when it closes.

Can we export our data?

Yes, reports and lists export to PDF or Excel.

How do we get started?

Request a demo. We set up your company, your administrator account and your starting lists, then you add your vehicles.

What is a vehicle condition report?

A document that records the state of a vehicle when it leaves the rental company and when it returns: mileage, fuel, damage and photos, signed by the renter and the agent. Comparing the two settles whether damage happened during the rental.

How is it different from paper or a spreadsheet?

Photos follow a fixed order, times come from the server, a closed report can't be edited and nothing has to be re-typed. Paper sheets get lost and spreadsheets can be changed after the fact.

Is a Fleet Trace report legally binding?

Fleet Trace produces dated, signed, tamper-evident records. How much weight they carry depends on the law of your country and on your rental contract, so check with a lawyer if you need certainty.

Which devices does it run on?

Agents use an Android app, available to download after sign-in. Administrators use the web console in any modern browser.

Does it work in my country?

Yes. Fleet Trace works worldwide, wherever your vehicles are rented. The interface is in French and English, and agents can keep working without a network.

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